Legal

Privacy Policy

How Movana handles your data: what we collect, why, and the controls you have.

Effective 1 May 2025 Applies to movana.montrac.my.id and branded member apps

Movana is the operating system for modern fitness studios: bookings, payments, and branded member apps in one place. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have. The short version: we collect the minimum needed to run your studio, we never sell it, and you can ask for it back or ask us to delete it whenever you like.

Information we collect

Personal information.
Name, email, phone number, date of birth, and billing details you provide when creating a studio account.
Usage data.
IP address, browser type, access times, and pages viewed inside the app and on this site.
Device info.
Device type, operating system, and mobile identifiers for the branded member apps.

How we use your information

Your data keeps studios running. Specifically, we use it to:

Provide and manage class bookings, studio accounts, and subscriptions.
Send booking notifications and respond to your feedback.
Improve the product and meet our legal obligations.

Sharing your information

We do not sell your personal information. We share it only with:

  • Trusted service providers such as payment processors.
  • Authorities when the law requires it.

Data security

We apply standard security measures across the platform. No system is perfectly secure, so please also use a strong password and keep your credentials safe.

Your rights and choices

You may access, update, or delete your data at any time, and you can withdraw consent or opt out of marketing messages.

Email hello@movana.id and we will action your request promptly.

Cookies

We use cookies to remember your preferences and understand traffic patterns. You can control cookies through your browser settings.

Third-party links

Our pages may link to other websites. Their privacy practices are their own; we encourage you to review them.

Children's privacy

Movana is not directed at children under 13. If we learn we have collected their data, we delete it immediately.

Changes to this policy

We may update this policy as the product evolves. Changes are posted on this page with an updated effective date.

Questions about your data?

Our team answers every privacy request personally. Write to hello@movana.id or visit movana.id.

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